Refund Request
Total summary of refundable services
| Items | Original charge | Refundable |
|---|
Why am I being reimbursed for this?
infoRequest status chevron_right
Request status
| Passanger | Ticket or additional service | Status |
|---|
Please note that we can only pay the refund to an adult. If the owner is a minor, you must attach some files below.
Attach the following documents
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Please note that you should refrain from attaching sensitive documents or information. such as bank documents or photographs of your credit card.
Minor's identity document*
Document from an adult supporting relationship*.
Are you going to request a refund due to a force majeure situation?
Death, illness or duplicate payment.
Select the type of exception